Author : Katherine Crowley and Kathi Elster
Peformed By : Katherine Crowley and Kathi Elster
Hachette Audio
Runtime : 3 hours 30 minutes
Management Interpersonal Skills
Our Price : $24.98 $17.49
If you find yourself getting fed up and frustrated with a colleague whose incompetence is driving you crazy, a boss who gets angry when you're not a mind reader, or an employee who habitually challenges your authority, chances are you're caught in an emotional trap in the workplace. Quit complaining and do something!
Through real-life case examples and field-tested strategies, you'll quickly learn how to identify and handle any relationship that holds you back on the job. With your newfound emotional skills, you'll be able to;
• Manage an ill-tempered boss before he or she explodes • Detach from annoying coworkers whose irritating habits ruin the day • Defend yourself from idea-pilfering rivals • Get out of the grip of toxic relationships • Protect your personal and professional territory from "boundary busters" • Break out of the limiting roles that box you in • Parent your difficult employees to get the results you want ... and much more.
Bonus Materials Include: The Corporate Culture Assessment The assessment is broken down into two parts: 1. A personal inventory 2. A workplace appraisal
Katherine Crowley is a Harvard-educated psychotherapist who specializes in workplace challenges. Kathi Elster is a management consultant specializing in staff training and development. Together, they own and operate K Squared Enterprises , a consulting firm based in New York City.
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